Data Protection Policy

90ok Privacy Policy – Our commitment to protecting your data

Your personal information matters to us. This page clearly explains how 90ok collects, uses, and protects your data.

SSL Encryption
256-bit protection
Third-Party Sale
Strictly Prohibited
Last Updated
January 2026
Data Deletion
Request at any time
How We We Protect Your Data

The Core Pillars of 90ok's Data Protection

End-to-End Encryption

All your data is secured with 256-bit SSL encryption — whether in transit or at rest, it is always encrypted.

No Sale of Data to Third Parties

90ok never sells your personal information to advertisers or third parties — that is our firm commitment.

Minimum Data Collection

Only the data that is necessary will be collected. Unnecessary data is never stored.

Limited Staff Access

Only authorized staff can access your data — and only when there is a legitimate need to do so.

Regular Security Audits

Third-party cybersecurity experts audit our systems every three months.

Right to Delete Information

You can request deletion of your data at any time. We will act on your request within 30 days.

Last Updated: January 2026 | Version 2.5
About This Policy

This Privacy Policy provides a complete description of how the 90ok platform handles your information. By using the platform, you agree to this policy.

1 Introduction

90ok believes that your privacy is a fundamental right. This Privacy Policy ("Policy") provides a detailed account of what information we collect, how we use it, and how we keep it secure during your interactions with the 90ok platform.

"You" or "user" refers to any person who accesses 90ok's website, mobile platform, or related services. This policy applies to both registered and unregistered users.

We follow established international data protection standards and are committed to handling your information responsibly.

2 What Information We Collect

Directly Collected Information

During registration and account management, we collect:

  • Full name and username
  • Email Address and Phone Number
  • Date of birth (for age verification)
  • Address and country of residence
  • Copy of ID document for KYC verification
  • Payment information (account number, but not full PIN/password)

Automatically Collected Information

Automatically collected while using the platform:

  • IP Address and Device Information
  • Browser type and operating system
  • Page visit time and sequence
  • Gaming Activity and Transaction History
  • Cookies and Session Data
What We Do Not Collect

Your full payment PIN, password, or any other sensitive credentials are never collected or stored.

3 How We Use Your Information

90ok uses your information for the following purposes:

  • Account Management: Registration verification, login security, and profile management.
  • Transaction Processing: Successfully completing deposits and withdrawals.
  • KYC and Legal Compliance: Identity verification and compliance with applicable laws.
  • Ensuring Security: Detecting and preventing fraud.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Customer Support: To resolve your questions or complaints.
  • Valid Promotions: To send you relevant offers with your consent.
Marketing Communications

You can opt out of promotional messages at any time by contacting our support team. Core account communications (security, transactions) cannot be turned off.

4 Data Sharing Policy

90ok never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Only the information necessary to complete a transaction.
  • KYC Verification Partners: Licensed institutions for identity verification.
  • Legal Authorities: In response to a court order or legitimate government request — limited to information strictly necessary.
  • Security Investigation: To regulatory authorities for fraud or cybercrime investigations.

In all of the above cases, data sharing is kept to the minimum necessary and the receiving party is bound to maintain confidentiality.

You
90ok Servers
Encryption
Secure Storage

5 Cookies and Tracking Policy

90ok uses cookies on its platform. Cookies are small files stored on your device that help improve platform functionality.

Types of Cookies We Use

  • Essential Cookies: Required to maintain your login session and keep your account secure — these cannot be disabled.
  • Performance Cookies: To measure how well the platform is performing.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand overall usage patterns — no personal data is involved.

Non-essential cookies can be disabled from your browser settings. However, some features may not function properly.

6 Data Security Measures

90ok protects your information using industry-leading security measures:

  • TLS 1.3 encryption for all data transfers
  • AES-256 encryption for data at rest
  • Two-Factor Authentication (2FA) Support
  • Regular Penetration Testing
  • Real-time monitoring of unusual activity
  • Third-party security audits every three months
In the Event of a Security Breach

If a security breach occurs that affects your data, we are obligated to notify you within 72 hours.

7 Data Retention Duration

90ok retains your information only for as long as necessary:

  • Active account data: retained for as long as the account remains active.
  • Transaction records: 5–7 years, as required by law.
  • KYC documents: 5 years after verification (regulatory requirement).
  • Customer support contact: 2 years.
  • Marketing data: until consent is withdrawn.

Any information that must be retained for legal reasons after account closure is stored securely and permanently deleted after the required period.

8 Your Data Rights

As a 90ok user, you have the following rights:

Rights Description Retention Period
Right to Access Information The right to know what information we hold about you 30 days
Right to Rectification Right to correct inaccurate or incomplete information 14 days
Right to Deletion Request to delete data where there is no legal obligation to retain it 30 days
Restricting Processing Right to Restrict Data Use for Specific Purposes 7 days
Data Portability Right to receive your data in a readable format 30 days
Right to Object Objection to Processing Data for Specific Purposes 14 days
How to Submit a Request

To exercise any of these rights, please contact our support team. We will verify your identity and take prompt action.

9 Protection of Minors' Data

90ok strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

Age is verified at the time of registration. If an account holder is found to be under 18, the account will be immediately closed and their data deleted.

If a parent or guardian believes their child is using 90ok, please contact our support team immediately.

10 Policy Changes

90ok may update this Privacy Policy from time to time. For significant changes, at least 14 days' notice will be provided via email or an in-platform notification.

The latest version can be identified by the "Last Updated" date at the top of the policy. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact & Complaints

For questions, complaints, or to exercise your data rights regarding this Privacy Policy, please contact us:

  • Live Chat: Click the support button on any page of the platform
  • Email: [email protected] (for reference only — not a link)
  • Support hours: 24 hours a day, 7 days a week, in Bengali

We typically respond within 24–48 hours. Complex data rights requests may take up to 30 days.

Related Policies

For more details, please visit our Terms and Conditions and Responsible Gaming View Page.

About Privacy Frequently Asked Questions

90ok stores only the minimum payment information required to process transactions — such as the last few digits of a mobile banking account number. Your full PIN, OTP, or password is never stored. All payment processing takes place through encrypted channels.

Most personal data is deleted upon account closure. However, certain information required by law — such as transaction records — must be retained for a set period, typically 5–7 years, after which it is permanently deleted.

Only upon a valid court order or a written request from a regulatory authority — and only the specific information requested will be provided. No information is shared voluntarily. We do not disclose data to any authority unless legally required.

KYC documents are stored with AES-256 encryption to the highest standard. Only authorized KYC team members can access these documents. Duplicate copies are deleted once verification is complete. Documents are retained for 5 years after verification as required by law.
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Secure Join the Gaming

Now that you've reviewed 90ok's Privacy Policy, go ahead and register with confidence. Your information is completely safe with us.

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